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Refund Policy — IPTV Ireland

Last updated: June 2026

Welcome to IPTV Ireland. This Refund Policy explains the circumstances in which you can request a refund for your IPTV subscription. Our goal is to guarantee a stable, high-quality service that meets the expectations of our customers in Ireland.

1. General Conditions

By making a purchase on https://iptv-ireland.eu, you accept the terms and conditions of this Refund Policy. Please read it carefully before placing your order.

2. No Free Trial — Start with the Shortest Plan

We do not currently offer a free trial. If you'd like to test the quality and compatibility of the service on your device before committing, we recommend starting with our shortest plan (6 months) at €32 for 1 screen, which lets you try the service at minimal cost before subscribing for longer.

3. Cases Where a Refund Is Granted

A refund may only be granted in the following cases:

  • The service does not work at all after activation and our technical team has been unable to resolve the issue within 48 hours.
  • A payment was made twice by mistake (duplicate transaction).
  • A serious technical issue prevents access to the service and no alternative solution can be offered.

4. Cases Not Eligible for a Refund

A refund will not be granted in the following cases:

  • The service works correctly but does not match your personal preferences (e.g. channel list, language, interface, etc.).
  • The service is blocked or limited by your Internet Service Provider (ISP) or by the use of an incompatible VPN.
  • The installation instructions provided were not followed correctly.
  • More than 48 hours have passed since the subscription was activated.

5. How to Request a Refund

To request a refund, follow the steps below:

  1. Contact our support team via WhatsApp (+44 7882 754718) or through the contact form on the Site.
  2. Provide your email address, your subscription code and a description of the issue you encountered.
  3. Our technical team will review the situation and offer a solution or replacement.
  4. If the issue cannot be resolved, a refund will be issued using the same payment method used for the purchase.

6. Refund Processing Time

Once approved, refunds are processed within 5 to 10 business days. The exact time depends on your payment method and your bank or financial institution.

7. Changes to This Policy

IPTV Ireland reserves the right to update this Refund Policy at any time to reflect legal or operational changes. Each update will be published on this page.

8. Contact

For questions about our refund policy, you can contact us via:

We are committed to responding to all requests as quickly as possible.

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